Solutions Advantage

To provide the best service



No matter what type of key business process you have, Solutions Advantage, Work Queue Manager (WQM) can help automate and simplify. Whether you are looking to fully automate your Accounts Payable process, or seeking help with IT and Vacation Requests, WQM can decrease paperwork and eliminate waste and errors.

Work Queue Manager (WQM) is a fully integrated, web-based platform used for developing business process workflow solutions. WQM manages tasks such as automatic routing, definition of governing behavior and integration between different functional software applications and hardware systems that contribute to the underlying business process. The system is fully customizable and will allow advanced users to introduce new components and/or business rules to the operation. Solutions Advantage has helped clients promote business effectiveness and efficiency by providing workflow solutions for Accounts Payable, Purchasing Management, and Performance Management Systems among others.

WQM can integrate with multiple workflow and Document Management System (DMS) engines. Its design is based upon the latest Microsoft .NET technologies using web services as business objects which allows for easy customization to fit into existing business processes. There are four critical components of Work Queue Manager:

  • WQM Process Engine – a robust platform for modeling and executing process-based applications based on specific business rules
  • WQM Business Analytics — enable managers to identify business issues, trends, and opportunities with reports and dashboards and react accordingly
  • WQM Content Management — provides an administrative layer for uploading electronic documents, images, and other files
  • WQM Security Layer – extends comprehensive security audit management that identifies and tracks usage and transactions.

A successful Business Process Management (BPM) workflow solution such as the Solutions Advantage Work Queue Manager (WQM) will help to align disparate aspects of an organization, promote business effectiveness and efficiency, while striving for innovation, flexibility, and integration with future technology. This application was created with the primary purpose to simplify development of workflow/DMS applications that need a common interface for departmental or enterprise solutions.




Solutions Advantage will help give you the right resources to ensure implementation success and give you the quickest return on investment possible. With our highly collaborative approach we are committed to meeting both business and IT’s expectations. From initial consulting services that will work with you on process improvement, to go live and post production support and expansion, we will put your company on the fast track to greater profitability and efficiency. We will get your team up to speed quickly with knowledge and skills so your organization can reap the benefits with each new application.

  • Consulting Services
  • Business Analysis
  • Project Management
  • Implementation Services
  • Training
  • Customer Support
  • Cloud Hosting
  • Custom Software Development


For business workflow to be effective, data must be imported, extracted, viewed, and manipulated according to permissions to provide maximum value. Connecting people with information and transforming both service and institutional performance is the greatest challenge. This requires an integrated approach to the digital workplace that Solutions Advantage provides.

Document Management
  • Microsoft SharePoint
  • OpenText
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft .NET forms
  • Microsoft .NET applications
  • Microsoft Active Directory
  • Microsoft SQL Server
  • Microsoft SharePoint
  • IBM WebSphere Portal
  • Oracle Fusion Middleware
  • Plumtree portal
ERP, CRM, SCM, SaaS, Standards
  • Web Services – SOA: skills in SOAP, DCOM, REST architecture
  • Databases: Oracle, MS SQL, MySQL
  • J2EE/Java Beans:
  • .NET/Java Applications/Classic Executables
  • Event Processing
  • Message Queues
  • BizFlow Software Development Kit (SDK) via SOAP API
  • Amazon Textract
Machine Learning
  • Amazon Rekognition
Electronic Signature
  • DocuSign
Single Sign-on
  • Okta


Solutions Advantage is a full service IT consulting and systems integration firm specializing in Workflow, Customer Relationship Management, Document Management and Imaging. Using our enhanced delivery model, innovative software approach, and industry expertise, we provide high-value IT consulting and technology services that enable our clients to enhance business performance, accelerate time-to-market, increase productivity and improve customer service. Our Software Products and Templates provide solutions to customers faster than our competitors.

Our Consultants have years of expertise in the Business Process Management arena and bring experience in many different vertical and horizontal markets. We work closely with our clients to understand their business needs and project requirements. In doing this, we complete projects on time and within budget.

Our Goal: To provide our clients with the best customer service and satisfaction. We view our clients as long term partners.